Called Pinnacle with a severely damaged tire. The tech said there was availability in the day to complete the replacement & informed us that he would do a quick inspection of the rest of the vehicle prior to replacing tires. We received a call back shortly after with agreeable suggestions, and Pinnacle completed all requested tasks within a few hours (even with the time necessary to have a missing part delivered). The morning after delivery I received an email with online access to my service records - a convenience that will make future decisions much easier to make. Thanks Pinnacle!
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