This was the worst experience ive ever had with a repair shop! It was so bad that I traded in my beloved mustang and completely swiched dealers, vowing to NEVER buy a Ford again (though I had owned 4 Fords up to this point... They were way over priced compared to Firestone, Firestone did a free full body diagnostic just to tell me that they couldn't fix it. So I had it towed to Ford who redid the diagnostic with the same results which they charged me over $100 for. Then they couldn't fix the simple computer glitch for less than $1600, a problem I'm told can only be fixed by Ford...) so I went to their dealer to just trade in my old Mustang for a newer model. There I was met with apathy and complacency and then by an extremely disrespectful staff who lied to me about how car exchanges worked... Needless to say I went to Chevy who did everything Ford said they couldn't... Sincerely, a loyal customer to the end... Sorry you didn't care enough to keep me...
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