They are very responsive. I originally had a guy named Scott. He was wonderful. Then they switched him with another guy that was kind of rough around the edges. I called and asked if Scott could be my exterminator from now on. He comes out every two months even though it is not his regular neighborhood! A few times I have forgotten to leave the gate open for him and he just leaves me a note and comes back another time. He has never complained. I can't speak highly enough of Scott.
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