It is a pleasure to write this review once again for MyFlooring America, Katy. This week was the 3rd time we've used My Flooring America to install new floors in our home. It is a phenomenal full service company. From the patient salesmen at the Katy store who helped us decide on the hardwood floor pattern that took us three days to select for our master bedroom to the staff of the Installation Dept. \r
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Danny and Veronica in Installation were so helpful in scheduling and rescheduling our installation dates as my work schedule changed. Veronica was very kind and helpful each time I called her. When she told me what to expect re the installers, they came exactly at the time she indicated. Since I hadn't thought of what direction for laying the hardwoods in our bedroom before installation began, Danny was there immediately when I called to ask his advice. \r
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The best I can say about the Ramirez brothers, Ranferi and Orlando is that they were expert installers. I thought it would take two days to complete the installation. They completed everything from moving all the furniture out of the room, removing the old carpet, leveling the concrete slab and installing the hardwoods. They did it with such ease and even cleared up everything before they left. The floors were sparkling and also our garage was immaculate. \r
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I also want to recognize Javier and his assistant whose name I didn't get. They repaired a problem with a small part of the carpet in our 2nd bedroom. I felt confident that they knew instantly what they were doing. We were the novices! \r
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So I look forward to working with MyFlooring America again if and when we decided to replace one more room of carpet in our home next year. \r
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Rebecca & Joe Buccini\r
11/7/16
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