Thank you for the opportunity to comment about Mateo. Both my wife & I were very impressed with Mateo and his professional work ethic & knowledge. He is a great reflection of the company and ""High Quality Work"". The problem with our water softener was not obvious, and basic trouble shooting was not successful. However, Mateo was determined to resolve the problem. He continued to work in the hot sun and conducted several more additional diagnostic checks. He resolved the soft water problem using a dedicated approach, and in the process resolved a few other maintenance issues with our water softener to improve its operational function. A credit to Mateo, we now have soft water before the weekend. Excellent determination by Mateo and thank you for your hard work.?
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