Needed to have dog seen today because of blood in urine. Called and asked if they had time. Was told no problem, bring her in. When I showed up was told that there would be an extra $33 ""convenience fee"" above and beyond normal office visit because I had no prior appointment. Waiting room was empty so it wasn't like they were jammed or anything. . They wanted to call it an ""emergency visit"" when in actuality it wasn't. What a rip-off.
more