I'm already in my second Prius (I bought my first one in 2004). So I can say that Fred Caspary has been ""my service concierge"" for ten years. He is truly excellent. He is so good that when he moved to Scott Clark Toyota I only lasted one more service visit to ""the other"" dealership, and followed him to Scott Clark. He listens very carefully to my needs concerns (including costs), and always makes sure that I'm ""completely satisfied"" at the best possible cost and time. And his sense humor (plus the courtesy car-washing and the manicure :-) ...) makes servicing my Prius a very pleasant experience. I will surely buy and service my next Prius in Scott Clark. \r
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Enrique S.
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