Anthony/ID 2440 from Roto Rooter just left our house after a drain in our basement totally backed up. We couldn't have been more pleased with his professionalism, patience and thorough knowledge of what needed to be done to solve our problem. He arrived and began by asking a lot of questions to determine exactly what happened. Anthony was extremely thorough and it was evident he was very well versed and trained in his field. After establishing what needed to be done, he went right to work. Not only did he double check and triple check that our issue was fixed, he had me flush toilets, run the rinse cycle on the washing machine and run water all over the house to ensure we weren't surprised later that evening with another back up! He never pressured us to do more than what was necessary to fix our issue and he provided us with a lot of tips to help prevent this same kind of problem going forward. Again, we were totally satisfied and pleased with the service we received and would highly recommend Roto Rooter to anyone experiencing plumbing issues. Anthony is definitely the type of employee you want on your team. \r
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Melissa\r
Ft. Mitchell, KY
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