I was replacing shower faucets in my home and could not for the life of me get one of the copper fittings to take the solder properly. After hours and hours of work, I gave up and called Roto Rooter. They sent over a Technician named Gray. Gray usually works nights, and despite him working the night before, he was dispatched to my house early in the afternoon. He had every right to be exhausted and grouchy, but instead he was extremely courteous and kind. He cut out the bad fitting and replaced it with a new one and then soldered everything up. It took us a few tries of turning the water to the house on and off, but eventually we were able to get all the fitting sealed and water tight. It was quite the ordeal and took us about 5 hours to complete. Even so, he gave us a great price and smiled the whole time. I can't speak for any of the other Roto Rooter employees, but definitely request Gray if you can. His technician number is 916.
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