I received an email telling it was time for service in my vehicle and that I should make an appointment. I did so. for 7:30 in the morning. I even included the type of service I wanted, an oil change.
I got a reply that said I had an "appointment " for 7:30 on the morning specified. When I arrived I was told they didn't have morning appointments. So, three hours later I finally got my oil change.
Please fix your online system. It is very misleading.
more