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Bad Business in Quoting Customers - Review by citysearch c | Vega MotorSport

Vega MotorSport

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Bad Business in Quoting Customers 1/4/2015

I would give them negative stars if it allowed me too. I am a previous customer of this company and I recommended this company to my husband as he just bought a car and the inspection station would not pass him due to the car had window tint that wasn't legal. I spoke to Daryl and he quoted me a two for one deal to have the tint removed and come back after the car was inspected to put new tint on the car. When my husband arrived to have the tint removed he mentioned what the plan was and was told due to the size of the back window they must charge him $240 to have the tint put back on. When he came home he told me he was given different info from what I told him after I scheduled the appointment so I called Daryl back and explained to him that he quoted me $260 which would cover the cost to remove the tint and place more back on. He began to argue with me about how he speaks to several customers a day and he can't recall that conversation and he didn't have that amount written down in his appointment book. I told him so I just made this amount up after I gave him the car's year, make and model in order to get the price? I would not have bothered to use this company if we were going to be charged $340 to have tint taken off and place back on the car. I advised he was practicing bad business and because of him not honoring his quote he will lose us and everyone we know as customers. If you can't give people an actual amount after they give all required info about the car please don't advertise people to contact you to request a quote. We are very dissatisfied customers and I personally would not recommend this company. Very unprofessional and arguing with your customers do not get you anywhere but losing potential good loyal customer. I am not one to write reviews on companies, but I found this company online based on other people's positive reviews. Never again will they get my family and friend's business. We will take our business elsewhere. more
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