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Editorial review from Citysearch - Review by citysearch c | Port Salon & Day Spa

Port Salon & Day Spa

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Editorial review from Citysearch 9/3/2014

I had scheduled my wedding party at this Salon this past Saturday, to say I was disappointed in the finished product would be an understatement. Though my dis-satisfaction started earlier in the week. I went in for Highlights and Lowlights, I showed a picture of what I wanted and came out nothing like that as well as didn't bother to touchup my current highlights where it was growing out. Fast forward to a couple days later I had to have a trial run on my hair and makeup, hair was not what I was expecting and makeup well that was a complete disaster. I was hoping that I would look really good coming out of the Salon with professional makeup done, but was the exact opposite and looked like I was punched in this face, as well as when I said I wanted a smoky eye the girl drew like batwings in the corner with no shadow on the eyelid it looked absolutely horrendous. I was petrified and went home and had to completely redo my makeup. She mentioned not to worry that come my wedding day it would be better. Oh and of course no discount was offered and still charged full price for something that looked like a kid drew on my face. Obviously I was concerned now going in on my wedding day but couldn't do much about it because it would have been to late for a wedding party of 10 to go somewhere else. My concerns quickly became reality, my cheeks were bright red, as well as the eye shadow on my lids were red yes red doesn't exactly say dark smoky eye. My mother you couldn't even tell she had makeup on, and all of the girls except for one had problems with the makeup. Luckily we had 3 hours before the start of the wedding, and my friend brought her makeup we went to the venue and she completely redone everyones' makeup. She then went and bought a straightening iron to help fix some of the girls hair. Oh I also forgot to mention I had received a spray tan and couldn't even tell. After all of this no discounts, apologies, or anything was given. The makeup girl knew we were not happy. I ended up pouring over 400 in this place in a weeks time for hair, make up, tan, wax, color and cut and brought 9 others in with me. Only for everyone to walk out completely disgusted and I felt ashamed for choosing this place.\r \r more
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