After a long week, got home at 2PM and quickly determined my main AC unit was not working. Checked the thermostats and they were working, although the compressor was not running.
Called Choate around 2:45 and they put me on the list after 3PM. I got a call less than 1 hour later telling me the tech was going to be at my home in 10 minutes. After a search of the filters and thermostats, the compressor had shorted out from what was probably a loose connection. I was extremely worried the unit was going to need replacement. The tech was able to check and all that was wrong was some shinged wiring, which he replaced. The unit is now running and keeping the house cool.
Total time from my call to Choate and running the AC again on a Friday afternoon - less than 2 hours. I am very grateful I called Choate
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