We decided to used West Hill Animal Hospital after getting our Lab puppies in July. They are VERY over-priced but they were local and convenient. We decided to leave West Hills Animal Hospital for good because I now see them for what they are - money hungry people that care nothing about the well being of the pet but want to run up the bill with unnecessary tests. \r
We brought my grandmothers 13 year old min pin in with an abscess that became inflamed that she then managed to scratch open (and was an open gaping wound) - she needed it stitched up. We left her there with the understanding that she would have the operation that night and we could pick her up in the morning. Oh and by the way - we had to leave a deposit.... the entire amount $1330 - not really sure how the entire amount is a deposit. The doctor called to say her liver enzymes were high and they wanted to do an ultrasound for $375 , we declined the ultrasound and asked them to fix her wound. They said that they would - but then lied because they didn't operate that night. They kept her there the entire night with out doing anything except running up the bill and giving her iv fluids ( Guess they wanted to keep her extra nights to make the bill even higher because we didn't get the ultrasound done). Needless to say we pulled her from West Hills the next morning and brought her to another Vet that agreed that the ultrasound was unnecessary (because it can only really show a mass) - oh and all of that cost me $744 at West Hills(for nothing). At the new vet they did the operation successfully for almost half of what West Hills was charging - too bad I already spend $744 at West Hills on top of what I had to pay the new vet (and they asked for an actual deposit - half) and sent the poor old girl on her way home where she is comfortable and happy to be. But I'm sure that they are just happy that they got as much money as they could. I am so sorry that we went to West Hills and put her through that. \r
They will never get another dime of my money and never see any of my animals again!
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