Subject: Salesman Mr. Robert Duncan\r
I went into the Toyota dealership looking for a certain Scion. As soon as I got out of my car Mr. Duncan asked if he could be of service. Very nice man. Very professional. I told him what I was looking for & he promptly took the lead. From that point to the end of my buying a new 2014 Scion XB. Robert Duncan was there explaining everything about the car. Asked if there was anything else he could do to make my experience better in any way? I was very satisfied with him & my new car. This is the second Scion I have purchased from Universal Toyota. It's because of the staff that I'll keep coming back & telling others to shop there. \r
As Satisfied customer\r
Paula Reed
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