On July 25, 2014 I brought my grand-dog, Molly, in to Sheldon Veterinary Hospital. Molly had a growth on her shoulder and was frequently leaking urine. Blood was drawn and I was told the results would be back within two days. I was also sent home with antibiotics for her. It took three phone calls and five days to get a phone call back. I was told that Molly had no infection and no cancer, and I could pick up thyroid medication for her. There was no follow up after that. On August 5, 2014 Molly's tumor had grown significantly. I took her to a different Vet who scheduled surgery for August 8 to remove the tumor but that surgery never happened because Molly was too sick by then. On August 9, 2014 Molly died due to heart failure from a serious kidney infection. I called Sheldon Veterinary Hospital and requested a refund of $378 for my July 25 visit. My phone call was not returned and my refund request was not honored.
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