I know NOTHING about quilting. My wife is getting into it more and more and her mom has an expensive machine. I decided to order a machine on-line and sewingmachineplus had a really easy website. However, the next day, I got a follow up phone call from Nedra and she was VERY HELPFUL. She was very patient and friendly. She knew what questions to ask and didn't make fun of me. I also appreciated how she expedited the order and we were able to get this unit very quickly. My wife LOVES this machine. She has been on it EVERY DAY and is WAY EXCITED to have this! It's always nice when you can hit a home run in gift giving and Nedra helped me get there.
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