Staff was very accommodating when making an appointment for service. I arrived early and they quickly checked me in. While I was completing this process, another customer, without an appointment entered. She wanted immediate service for an oil change. I listened as the employee explained that they would get to her as quickly as possible but there were others ahead of her with appointments. I felt she was treated courteously but firmly. She seemed satisfied with the explanation and the possible 2 hour turnaround time. I appreciated the fact that they honored my appointment and did not give in to her demands but negotiated to everyone's satisfaction. They always perform the service on my car in a professional manner, calling me if they find or suggest another need. I will continue to use Future Hyundai for my service and future purchases.
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