As a result of previous repairs by South Coast, a pulley came loose and I lost power steering. As an ex-mechanic myself, I realize these things happen, anyone can make a mistake.
What counts for me is that South Coast reviewed the situation, admitted the mistake and fixed the problem without any drama. I got a nice loaner and had my car back the next day running fine.
This should be the barest minimimum of professionaliism, but all too often it isn't and I appreciated seeing it here. Will use them again.
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