Worst experience with lodging my pet ever! Booked the VIP suite and when we checked in, receptionist didn't know if they had a suite available after we reserve it a couple of weeks prior. 2rd, the camera in the suite was not working either and took them 2 days for it to work after contacting the customer representative through the ""contact us"" link in their website through email. Contacted the customer service representative again with no response to which I had to call to get any info while vacationing internationally. Would not recommend the lodging service here at all. Lack of communication seems to be they issue on their part!
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