Had a technician come by to clean sewer mainline. Brian (unsure if this is right name: technician #936) came by at the scheduled time, listened to my description (water coming up the floor drain when the wash machine runs), and quickly explained his suggestion. He recommended snaking the drain and informed me it wasn't the mainline. Said it would be quick and clean and it was. He was clear about the cost. Very professional. I'd use them again.
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