While I was there another customer (who spoke very little English) was having trouble understanding the necessary repairs to his vehicle. The staff went well-beyond the customary level of service and found a translator on site who could help out. I was truly impressed, since I have not witnessed that level of commitment to from ANY local businesses in the many years of my residency in Federal Way! The norm that I have mostly seen and heard has been, "if they want to live here, they can just learn to speak our language!" It was a delightful surprise for me to watch this very impressive front office team help the young man to understand his repairs and to solve his problems. It went a long way to restoring my faith in the local small business community!
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