My 12 year old cat Buddy had a stroke Saturday afternoon. Our regular vet was already closed and the website referred me to Midwest Animal Hospital. I've had some very bad vet experiences in the past. In an emergency you are at your most vulnerable because your pet is in pain and you are walking into a clinic where you and your pet are unknown. Thankfully, while it’s always traumatic to put a pet down, this experience was not as horrible because of the way it was handled by the staff. Buddy and I were treated very nicely by all the staff. I didn't think the cost was too high for an emergency vet. My total bill including the $100 exam was $230 which is not unreasonable for euthanasia. While I was in the exam room waiting for the sedative to work the tech asked if he could settle the bill, which is actually a good idea. He took my card and brought the receipt all in the privacy of the exam room. Three days after Buddy passed I received a very nice sympathy card from the staff. I hope I do not have any more emergencies but if I do I will not hesitate to come here again.\r
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