Dr. Panzer has been a valued and phenomenal asset to me. I am a patient with Keratoconus and have had less than desirable vision for numerous years. Not being a candidate for Lasik surgery and my eyesight continuing to decline in one eye, it has been nearly impossible to find contact lenses or glasses that provided clarity. Dr. Panzer discussed the sclera lens with me and allowed my to test a pair in the office to see it may be an option. The sclera lens provided a level of clear vision that I have not had in nearly 10 years. Sclera lens can be quite costly and insurance companies prefer not to cover the expense. Initially when it was submitted to the insurance company, the result was a denial but that did not deter Dr. Panzer and his team. He and his team quickly challenged the denial and took the time to write and provide the medical documentation to the insurance company to show the medical necessity for the lenses. After several weeks of working with the insurance company, Dr. Panzer as able to obtain approval from the insurance company so that I could obtain the lenses. The insurance company not only covered the lenses, but they also covered the fitting fee as well. Taking the time to work with a patient and taking time with the insurance company to get the lenses covered is just one of many outstanding traits that demonstrates his caring, compassion and dedication to his patients. Over the years, I have consulted with several optometrists in the Houston area for 2nd opinions and each time, I returned to Dr. Panzer with his recommendations for care. I am a lifetime patient and would not consider anyone else to care for my vision.\r
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