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Editorial review from Citysearch - Review by citysearch c | Credit Union of America

Credit Union of America

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Editorial review from Citysearch 6/6/2014

Credit Union of America is THE worst credit union I haver EVER used and I was in the military and have used my fair share. We were banking with First Choice CU for over 20 years. They were purchased by Credit Union of America. The service went from wonderful to horrible. We kept the account while we moved twice to different states. CU of A hired a third party security for suspicious transactions. I had my card turned off numerous times even though I called to tell them I would be traveling. Unless you are the primary, you'd better keep their information with you because you're a second class citizen. They will not turn YOUR card on unless you have this information. It doesn't matter if you spoke to this provider yesterday and the CU. The CU said there is NOTHING they can do about it. Being stranded in another state with NO access to your money is fine with this credit union. They should be a bank. They have ZERO customer service skills. more
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