My first time using this carwash. The employee that I paid guaranteed a clean car and took my $14. After the wash, I had bugs all over the front, dirt still on the sides, and my wheels hadn't been touched! I went in to complain and she called a manager named Matt. He said I could run it through again if I wanted, but it's a machine and it can only do what it can do. I asked for his name to confirm it was Matt, and he told me it was none of my business!! As a business, don't make promises you can't keep and then be rude to the customer when things don't work out!
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