Made deal with a Roger Dabbs Chevrolet sales manager over the phone on Saturday. Got approved for the loan and made arrangements to meet Tuesday and sign the contract and take delivery of my new vehicle. Well, I received an email from them Monday late morning that they had made a deal with someone else and sold the car. When I called the dealership they said the customer had not taken delivery or signed any paperwork. I have worked at an automobile dealership for 15 years and this is not the way you do business and unfortunately this reaffirms the opinions of what customers think about some sales people being crooks . When you make a deal with someone over the phone you do not back out on it and what makes matters worse is that I made the deal with a sales manager. I would never recommend this dealership to anyone for anything!!!!!!!!
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