I agree with Jen. Awful return policy and extremely rude ""manager"". Paid good money for a ""durable"" dog toy that a 10 pound dog shredded in less than 2 minutes. Tried to return it the next day for quality reasons and the woman said they don't take returns on damaged items. I asked her if they backed the products they sold and she just kept repeating they don't accept damaged items for return. While I tried to have a conversation with her, she walked away from me mid-sentence. I love to support small business but will not return to this store. The selection of inventory is average and the store is outdated and only semi-clean. Come into this century, ""Val"" or you will never complete with the big chains.
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