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Editorial review from Citysearch - Review by citysearch c | VCA Metroplex Animal Hospital & Pet Lodge

VCA Metroplex Animal Hospital & Pet Lodge

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Editorial review from Citysearch 5/2/2014

DO NOT BRING YOUR PET HERE IF YOU LOVE THEM - I brought my elderly cat in there late at night with a really bad bladder infection. They prescribed antibiotics and they compounded them into liquid. I made sure I understood the dosage and started giving my cat the medicine that night. A few days in, I realized they only gave me meds for 1/2 the days I needed. I called them. They were rude and unprofessional. I came back in to get the other 5 days and they had only given me 2 days worth. I called and talked to the hospital director Allen and he was rude and would not listen to the days of the calendar or how many meds I had. I came in to pick up meds for the 3rd time and it was only for 2 days. I am still trying to get the last day of meds and I find out that they are double charging me for the meds, I paid for 10 days worth before I left! I can't begin to be able to verbalized how rude, unprofessional and incompetent they are. more
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