I recently had my '05 Oddesey in for a timing belt change, oil change and other maintenance service. Car was done ahead of schedule. The only problem was the lube tech failed to reset the motor oil life monitor and replace the next scheduled window sticker. I called Ben and he appologized and told me how to reset the monitor and offered to send me a new window sticker in the mail. I consider this just a minor problem. I always have my car serviced there, and am always satisfied with their courtesy and work.
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