We have also been ordering from this company for years. I had a return in early January, called them, and they instructed me to put the item in an envelope and mail it back for a credit. When I tried to use the credit, their inventory was extremely low so we waited, assuming they would stock up soon. (you have one year to use your credit) About a month ago, we tried again, and the site said it was under construction. Now their site is gone, apparently gone out of business, and this company has over $100 of our money as well. Extraordinarily disappointing.
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