I could not be happier with the excellent customer service I received at Hot Rod Dreamworks!! I have a friend who works at Canby Ford (in the same lot as Hot Rod Dreamworks) that referred me when my car was damaged in an accident. \r
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I have had bad experiences in the past with auto body shops from under estimating and being crushed with hundreds more in repairs at the end, to simply taking weeks to get into the shop or once my vehicle was there, it was held hostage. But mostly, communication seemed to be minimal to nonexistent making me feel like I had to constantly call to see what was going on. None of these were the case with Hot Rod Dreamworks. \r
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I was super impressed with the exceptional and professional customer service. The front office was neat and welcoming…not a greasy, dirty mess like some auto body shops are. I was greeted and escorted around the facility to explain where and how my vehicle was to be repaired. It made me feel that my business was important to them. I even saw the shop where they work on classic and rare vehicles…these folks really take great care and pride in their work…and it shows.\r
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Jeff and Shannon in the front office we outstanding in their customer service…everything was made effortless for me. ""Don't worry…we will handle all of that"" was what I heard several times. I felt like I was in good hands. And the speed at which my car was completed was amazing. \r
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These folks have their craft down to an art form. I live in Beaverton, and am HAPPY to drive the distance to take my business to Hot Rod Dreamworks! You will be happy too!
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