Same problems as other reviewers. Scheduling changes, untrained workers showed up but could only do a couple of hours then a week wait twice. Installed a pressure tank on the water heater ""required by code"" but not required at all. This resulted in the ""rocking"" of my water meter that I discovered when I received a high water bill. This is a well known problem at Seattle Public Utilities as Seattle does not have back flow prevention on their meters. Seems qualified plumbers would have known about this and how to properly install these tanks but Herb was unaware of a problem and failed to understand how this could result in the appearance of using more water. I had to remove it myself to fix the problem. Tried to focus blame on customer, dis-vowed any responsibility and acted disinterested. Over charged for work then refuses to refund difference. Used stall tactics for 3 month then total ignore of my inquiries about getting my money back. If you want to have plumber helpers showing up and then use your house as an apprentice training ground this is the company for you. Run from this company!
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