I hit a pothole which took out both passenger side tires. Without a hesitation I knew I'd be telling Roadside Assistance to drop my car off at Bimmerworks. Steve worked with me through a complicated situation as I purchased my tires from Costco and needed to wait a few days for their road hazard program to come up with a new set. My car sat at the shop (in quite good company) for three days. I knew my car would be attended to and even though I was only getting the tires mounted and balanced (also oil change) there was never a complaint on their part. I am very appreciative.
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