Brian arrived on time. He was patient as an explanation was given for our effort made the night before. He tested the two sinks in question. Determining it was the kitchen sink he advised us of the potential problems in working with old pipes. He carefully began to snake the drain pipe which had an immediate 90 degree turn. As he worked he informed us that the work was going well. He indicated that the problem was related to grease/food sludge. When finished with the drain, he tested the kitchen sink as well as the basement sink. Upon speaking of a process to minimize this condition occurring again my husband remembered a RotoRooter container in the basement. The microbes were dead. So we bought a new container and stored it under the sink. Over all Brian worked efficiently, thoroughly and kept us informed as to what he was doing. It was a good experience.
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