Jordan was the serviceman. Larry the owner was pleasant on the phone and they came out the next day. I appreciate the quick response. The item they came to look at was repairable but the part was pretty expensive, so, Jordan gave me some alternative ideas. I went and purchased a new one for probably a third of the price it would have cost me for a new part for the old microwave and then service cost as well. Thank you! I highly recommend.
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