Rebeccah was very straightforward and friendly from our first contact. She showed us the invoice price and offered the car for that price with no hassling. The trade-in appraiser was willing to work with us on our trade-in. After receiving a fair trade-in allowance (twice the amount offered from another area Toyota dealer), a deal was quickly formalized. The actual drive-away process on the day of sale took less than 1 hour, which included financing, signing of all paperwork, and the detailed inspection/explanation of our new car and its options, along with its warranties. Overall, the entire experience was low-key, no-pressure, and satisfying. We felt we got an exceptional car for a fair price in a relaxed business transaction.
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