We initially got in touch with B & G Hardwood Flooring when we were looking at hardwood flooring from a major vendor that uses them as a contractor and we discovered that there were issues with our floor that would cause the warranty on the hardwood flooring void. So we decided against the flooring but wound up getting the fir flooring we had resurfaced by one of George's crew following a consultation.
Terrific customer service. They had a two-person crew that were extremely careful with what they did. They came in with these big machines and the room they were in was recently remodeled as well as the kitchen so they brought in cardboard to ensure they wouldn't damage anything. They were very clear about being back tomorrow at this time and the guys were very friendly. I was very impressed by their service and the quality of work was terrific. When we bring people to into the house, we have them look at the beautiful shiny flooring we have now and then look into the next room, to see what it used to look like. They did such a beautiful job, it's hard to believe it's the same floor.
RESPONSE FROM B & G Hardwood Flooring:
Arlene, Thanks for the wonderful review. Geo.
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