I only went for my first visit and decided not to go back. I waited for an hour and 15 minutes before I was seen. When the nurse was taking my info she left me at least 3 times to do other things and would then come back and ask the same questions she just asked. I called multiple times prior to my appointment to know the cost and never got a call back and the staff was rude and uncaring. I finally called back and was pushy and was given an answer that it would be 100% covered. (I got my $200 bill in the mail last week). Dr. Williams was great and very nice. I left and made my next appointment. When they called to confirm my appointment they had me with a Dr I had never heard of. I told them I was supposed to be with Dr. Williams. They asked me why I was switching when I had seen a different Dr last time....which I hadn't. So I moved my appointment. Then started calling and never got a call back. I finally just cancelled and decided to go elsewhere after reading other reviews and realizing it wasn't going to get any better. I have been much happier with my new practice.
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