I started using this location last year, since it is closer to my house than a post office. As a writer, I like to send copies of a publication to the people who contribute their expertise for an article or book. I had never had a problem shipping these items via media mail in bubble envelopes, but today, I went in to ship a stack of envelopes and left fuming.\r
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The clerk behind the counter told me I could only use media mail rates for media. When I told her it was media, she squeezed my package and said ""I don't believe you."" I tried to reassure her that it was, in fact, a book I was shipping, she told me she'd have to open my mail before she could send it. She got belligerent with me and outright called me a liar.\r
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I took my stack of packages to the post office, asked them if I was doing something wrong, and they said no.\r
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I thought this was a really bizarre and horrible fluke of bad customer service, but now I see I'm not the only one who had such a bad experience there.
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