We were trading in a 4-year old Subaru for a new 2010 Toyota Venza that had already been marked down about $2,000. I was braced for getting a low-ball offer for our car, since the discount had already been taken on the floor model. I was pleasantly surprised by a fair offer and minimal (1 time) back-and-forth to the manager. The entire experience was relatively quick and totally painless. I did not feel like I had been manipulated or cheated.
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