AVOID! I have used paradise pet lodge many times over the past few years. Recently I boarded my cat for 21 days. I asked them to trim and wash before my return. I also asked if they would just wash her upon arrival (this is not in dispute). I received a call that night while on my way to the airport. They did a trim (something I didn't ask for), and cut her so badly she needed three stitches. In the end they charged me an extra $243 for vet bills because the groomer cut her while performing a service I didn't ask for. I will not be using them ever again for any service based on their character alone. I did not receive an apology, rather I received a bill for their mistake.
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