every time we need service for our car, it takes multiple calls to set up the appointment. My time is worth something too, so hire someone to answer the phone. what good is having a service package if we cannot set up appointments. I should not have to make 4-5 calls to set up the appointment, very poor customer service. the actual service techs do a great job and are friendly, but the frustration with setting up an appointment is beyond annoying.
more