I haven't a clue what these negative reviews are about. I have been a member for 15 years and have been going consistently. I have never seen anyone in the staff be rude, especially not the owners. The place is clean , organized, and offers everything as promised. Sometimes the air in the classroom is a bit stuffy, but they are responsive to problems. Now that the YMCA in Rockaway has opened, I might switch my membership, but only because there is an awesome lap pool open 12-14 hors a day for the same price. I even got a 20% discount for being a city employee. They have classes, too. But if you need an all-women's facility, Club Central rocks.
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