I have rented for over 25 years, and have found the four years of being a tenant of Park Place Property Management to be the most frustrating and negative experience I've ever had. The incidents below are only examples:\r
- Maintenance appointments were frequently missed because ""we printed the wrong address on the work order,"" or ""the person's truck broke down and we didn't know,"" or ""our computer system crashed so we didn't know what address to go to."" And no notification of the situation or apology was given. \r
- It took me over a month and numerous calls to finally get a large fallen half-a-tree laying across my outside back porch removed. PPPM sent four different companies to handle it before they finally figured out they needed one that could actually remove a tree. \r
- The first two years the sprinkler system worked great. After PPPM blew it out and then restarted it the third year, all the valves started leaking, the system didn't cover the full yard, sometimes the system couldn't be turned off. I made numerous calls for assistance. Technicians kept patching up one valve at a time. The system still isn't working right. \r
- One month I received a letter sternly telling me that PPPM would no longer accept rent payments in advance. As I have never done that, I called, and it turned out that the balance was an incorrect $25 late fee they had charged me that needed to be refunded. They told me to come to their Meridian office to pick up the check. I was in Salt Lake City supporting my partner who was in the University of Utah Burn Unit for 50 days. I asked PPPM if they could simply mail me the check. The answer was no. \r
- I wanted to keep my furnance filters changed, and asked at every semi-annual inspection where the furnance was. It took two years (five inspections) before finally one technician discovered it was upstairs off the back porch. \r
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