Richard Kim, Sales Consultant, had one mission in mind and that was to satisfy our customer goals. We traded in a 2010 Tundra and a 2012 Highlander on a 2014 Highlander - Limited. Mr. Kim greeted us in a friendly way and asked the right questions and showed us in-depth all the special features on the new Highlander. Mr. Kim was polished in his presentation.
He went above and beyond as he represented Toyota. I'd also like to mention interaction with Toni Hossini and Darrin Grant was positive, too.
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