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horriable customer service - Review by citysearch c | Roy Robinson Subaru

Roy Robinson Subaru

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horriable customer service 2/21/2014

I had my 2002 chevy silverado 2500hd 6.0l vortec in for some work. I had some codes that i couldnt fix. I took it in and found out an o2 sensor and the intake phlume gasket was bad. So i went ahead and had your service department fix the issues. Work was done picked up the truck that night drove it home about 3 miles parked it and it sat till wednesday the 19 when i drove it to work down to northgate area, about 35 miles. Ran good, got off work, started the truck to seethe check engine light come on as i start to drive. I got home (check engine light on the whole time) pulled the code and it was a p0332 knock sensor low input. I searched the problem to find out it is a very commom well known problem to both gm and owners. I called yesterday and asked the service writter if the knock sensors going out were a known common problem he told me it was very common so when i asked him why it wasnt brought up to me that it was common and they should be replaced when they had everything more
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