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Service is great -- SALES IS TERRIBLE!!!! - Review by citysearch c | Volkswagen Gurnee

Volkswagen Gurnee

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Service is great -- SALES IS TERRIBLE!!!! 2/27/2014

Service dept was courteous and pleasant to work with. They get 4 stars. The Sales dept gets 0 stars. The Sales dept (I can't remember the guy's name) WAS HORRIBLE!!! He lied, distorted the truth, misrepresented everything I said to him and it was the worst experience I've had in a dealership. I WILL NEVER buy another car at this dealership -- I will come back for service because of the free oil changes I get. Otherwise, I would never step foot in that place again. more
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