Actually I was dissapointed. My vehicle was sent to another shop to have the front end alignment done. It therefore took about an extra hour to get done (2 hours in all) while I stood around. They did not tell me until I asked how much longer it was going to take and I realized that they were calling another shop to find out. Thwncthey charged me for shop fees when my vehicle never entered the shop to begin with. If I wanted the work done by a different shop I wouldhave taken it there myself. They originally told me that their equipment might not be ready on Saturday morning so I scheduled my appointment for Monday. Afterward the car still feels like it pulls. I took it elsewhere to get the tires rotated and the mechanic, out of the blue, said that it looks like I should get an alignment.
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