Paul hall went above and beyond my expectations. I was shocked when he called before servicing our old lady, to tell me the extensive work it needed. I took some time mulling our options over, trade it in and get next to nothing for it, don't repair it and see how long she goes, or repair the vehicle. I admit I called a few other shops to get an estimate of their price on the job, none came in any cheaper. So I called Paul back and asked him what he would. Ultimately he reminded me that she was worth it. He also made my decision to have the work done a bit easier by giving us a 10% discount. Which isn't a huge amount but when you are talking thousands of dollars 10% adds up. And I appreciated it so much that as soon as he offered it I asked him to do the work. The vehicle was finished in an unbelievably quick amount of time. Much appreciated for a family that depends on their vehicle. Also the next day we noticed a sound that prompted me to call Paul back and discuss. We brought her back as requested. And he made this miniscule inconvenience to us very rewarding. No charge. Thanks again Paul you made our experience awesome and we will recommend patriot Subaru to everyone lucky enough to own one of their beauties!!!!!!!
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